Our vision

A world where all work is valued and respected, everyone is paid fairly, and no one is living in poverty.

Mission

We’ve started with kinder cleaning. Our mission is to make cleaning a valued and respected profession by paying our staff a living wage, giving them wraparound support and seeking out opportunities for learning and development.

Read our Sustainability Report 2024

Values

We're proud of what we do

Cleaning is a meticulous and physical job, and we love it! We take pride in our work and nothing compares to the satisfaction we get when our customers see the difference it makes.

We invest in the under-represented

We are feminist, queer, anti-racist, and we value respectful relationships, especially with people at the margins of the workforce.

We're results-oriented

We don’t just talk about creating impact, we do it, and we measure it. We use evidence and data to produce impact reports of the work we do and support our claims.

The Fresh Desk Team

Juan

"What I like most is making places clean and tidy. I enjoy helping to create a comfortable environment for people. I love to exercise and learn new things"

Kubra

"I feel proud of myself when I work. I feel good. For me, the most important thing is to be with my daughter and my family"

Mostafa

"I feel good at work when everyone is happy with my work and they like it. I play football (soccer) every week."

Moon

"Respect others n feelings respected. Cooking"

Daniela C

"to feel respected and appreciated. Go to gym"

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Sakineh

"One thing that helps me is always respect. Talking to people and making good friends is really enjoyable for me even at work"

Dina

"Kill it! I love working in a supportive environment with positive vibes. In my spare time I love to travel"

Daniela Álvarez Sanchez

Essential Worker

Christian

"One thing that helps me feel good at work is knowing I’ve been helpful. Especially when I can give clear and useful support that makes things easier for my team members. One thing I enjoy doing outside of work is taking time to unwind. Whether that’s catching up with loved ones or doing things I enjoy to relax and recharge, like swimming, reading, or walking on the beach"

Caroline

"Commercial vac with a bristle floor tool. Skiing and reading"

Nicole

"I love the satisfaction of looking back and seeing it all clean. My specialty is bathrooms! I love to spend time with my nephew who is now six"

About Us

Do you know what it feels like to have your office cleaned by living wage employees who love their job and use only the best eco-friendly cleaning products? If you’ve never worked with Fresh Desk, you probably don’t – and we’ll be honest... you’re missing out.

Cleaning is solitary, meditative and immensely satisfying. It’s also hard physical work and requires experience and attention to detail to achieve high-quality results. But the value of this service is typically overlooked. Because of this, many cleaners struggle financially. Fresh Desk pays employees the living wage, and you’ll notice the difference: an exceptionally clean, sparkling office every time.

With all our love for being clean, we’d be doing something wrong if we weren’t keeping our planet clean too. Fresh Desk cleaners only use eco-friendly products and sustainable methods to get your premises sparkling. We’re also an Ākina-listed social enterprise and part of the fwd: directory, which helps organisations be more socially and environmentally responsible.

Terms of Trade

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Wellbeing of People and Planet

Climate Action Toolbox

Our goal is to reduce our carbon emissions by 50% by 2028, and to become carbon positive by 2050.

We’ve planted and maintained 30+ trees, many native to Aotearoa including one big urban tōtara which is jolly spiky.

Impac Prequal health and safety assessed

Health and Safety Stars

Our Health and Safety practices have been assessed as showing a very high level of commitment to safety.

Part of a community of practice focussed on health and wellbeing in the cleaning services sector.

Support to Learn

Fresh Desk offers a Skills Programme which helps staff to access professional development.

Resulting in 14 NZQA Certificates and one new cleaning business.

Fresh Desk in the Media

2023 Cleaning Collective Steering Group

Currently working on Bold Goal 3: Developing best practice for health and wellbeing. Milestone 1: to tell a successful social procurement case study

Links with impact story at LINZ/Fresh Desk (Lina)
Links with Toitū Te Whenua LINZ - Buyer commitment to supplier diversity (Claire, Bruce)
Links with intermediary Ākina (Rochelle Wallens) - how to procure social impact
Links with NZGP Rules 16 Broader Outcomes, Rule 19 Employment Standards
Next stories
- Working with pakihi Māori
- How cleaners’ voices fed into the procurement process (Fala Haulangi’s idea)
- Cleaners Care Network grows in new region
- Developing ’Jump the Desk’ pathway with Pradeep, Suba and ATH

With Aroha Nepia of Eco Pristine Clean 2020

With Matt Parsons of New Zealand Post 2019

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"My background is in cleaning work and cleaning is hard work, it's an underpaid industry… If I wouldn't do it for minimum wage, why would I expect others to?"

- Nicole Oxenbridge, Fresh Desk Co-Founder